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Industry trends 16 Nov 2021

What are the best strategies for hotel reputation management?

Why is reputation management important in the hotel industry? Reputation management is important in the hotel industry because it’s a key way of enhancing your revenue by earning...

Industry trends 12 Nov 2021

What are the 6 best contactless check-in softwares for hotels in 2022?

What is important in a hotel contactless check-in software? Thanks to technology, hotels can now offer a range of services that were inconceivable...

Industry trends 11 Nov 2021

What is rate integrity and how can it increase your hotel direct bookings?

What is rate integrity in the hotel sector? Rate integrity in the hotel sector is a concept that hoteliers must have in mind when setting their...

Industry trends 10 Nov 2021

8 reasons why hotels should offer online check-in

Is online check-in essential for your hotel? When people travel, they want the easiest, most hassle-free experience possible. This is why online...

Company 9 Nov 2021

ÁñÁ«ÊÓƵ and Accor: the future of hospitality

Even in the darkest moments of last year, when the majority of hotels were shut and there was so much uncertainty amidst an unprecedented pandemic,...

Industry trends 5 Nov 2021

What services and features should your hotel virtual concierge offer?

A list of all the features your virtual concierge should have When pinpointing the features your virtual concierge should have, the first step is to...

Marketing & distribution 4 Nov 2021

How can hotels use Snapchat to improve their marketing strategy?

What is Snapchat? Snapchat is without doubt one of the social media channels that has seen the most growth in the past few years, especially among...

Industry trends 3 Nov 2021

What went wrong at Club Tropicana?

Club Tropicana was written in 1981, before Wham! were properly established as a band and a long time before the property management system revolution...

Industry trends 2 Nov 2021

How to use Alexa and voice control speakers in the hotel industry?

What is Alexa and voice control speakers? Alexa and other voice control speakers are a line of products known as smart speakers. Smart speakers have...

Industry trends 29 Oct 2021

How can early check-in and late check-out generate revenue for your hotel?

What is early check-in and how can it grow your hotel revenue? Early check-ins may seem like a hassle because your staff has to hustle to get the...

Industry trends 28 Oct 2021

What job positions can you find in the hotel industry?

A general overview of the different hotel positions and employees The number of positions available at a hotel and the number of employees you will...

Industry trends 27 Oct 2021

What is bleisure travel and why is it important in the hotel sector?

What is bleisure travel? Bleisure travel is a term that was first coined in 2009 to refer to the fusion of business and leisure travel. Guests will...

Product 26 Oct 2021

The power of the product trio: developing features that users love

My journey into product and building a strong relationship between product, design and engineering What I’ve learnt from the power of close...

Industry trends 21 Oct 2021

Six tips to consider when renovating your hotel

What to consider when renovating a hotel Renovating a hotel is no easy task, which is why we’ve laid out a list of six top tips to consider when it...

Industry trends 20 Oct 2021

What are the best hotel amenities to impress your guests?

What are hotel amenities? Hotel amenities are services or items offered to guests at no added cost to improve the overall hotel experience by...

Industry trends 19 Oct 2021

The importance of cashflow management in hotels

Cashflow isn’t one of those small things that you can put to the back of your mind. A strong, reliable cashflow is vital for your property’s...

Industry trends 13 Oct 2021

How to reopen your hotel to recover profit post-Covid

Six steps to take when reopening your hotel No one said reopening your hotel post-pandemic was an easy task, but with an action plan in place,...

Industry trends 12 Oct 2021

What are the best hotel sales strategies to increase revenue?

Why are hotel sales strategies important? Hotels sales strategies are key in order to boost revenue independently of the season and increase the...

Industry trends 12 Oct 2021

How is artificial intelligence changing the hospitality industry?

What is artificial intelligence? Artificial intelligence, also known as AI, is essentially a computer’s or a robot’s ability to take over tasks that...

Industry trends 7 Oct 2021

What is cultural diversity and why is it important in the hospitality industry?

What is cultural diversity? Cultural diversity is the understanding and acceptance of different people’s way of life due to their sexual orientation,...

Industry trends 5 Oct 2021

10 best hotel revenue management strategies you should adopt

Why is it important to have an effective revenue management strategy? An effective revenue management strategy is the driving force behind any...

Industry trends 4 Oct 2021

Why are public relations essential in the hotel sector?

What does public relations stand for in the hotel industry? Public relations in the hotel industry means cultivating meaningful relationships with...

Industry trends 1 Oct 2021

What is hotel forecasting and what are the best practices?

What is hotel forecasting? Hotel forecasting is the process of making predictions based on past and present data and analyzing trends. It is a way of...

Industry trends 30 Sep 2021

What is hotel accounting and why is it crucial for the hotel industry?

What is hotel accounting? Hotel accounting is the process by which cash flows are tracked across departments in order to analyze the hotel’s...

Industry trends 29 Sep 2021

Understanding the Modern Guest: download your free guide

Change can be scary, but only if you’re unprepared for it. Today’s travelers have different expectations to those of ten years ago, and if you keep...

Industry trends 16 Sep 2021

The changing roles in hospitality

Covid forced much of hospitality into a period of introspection. With a significantly reduced customer base, hoteliers had to find creative solutions...

Industry trends 7 Sep 2021

How to use social media to boost bookings and influence travelers

Social media has become a part of every aspect of our daily lives. From catching up with (or showing off to) friends to shopping and entertainment,...

Product 1 Sep 2021

Transform your property with ÁñÁ«ÊÓƵ Payments

What is ÁñÁ«ÊÓƵ Payments? ÁñÁ«ÊÓƵ Payments is part of our technology ecosystem. It isn’t a standalone add-on that we built as an after-thought – it’s an...

Industry trends 25 Aug 2021

Hotel revenue management best practices in a post-Covid world

Like most hotel departments, revenue management changed dramatically in light of last year’s unprecedented challenges. Established processes were...

Product 19 Aug 2021

How to get real guest emails from OTA bookings

How ÁñÁ«ÊÓƵ can help to collect guest emails Part of ÁñÁ«ÊÓƵ guest experience software, the guest portal is a way of capturing the guest’s real email...