[Nashville, Tennessee 鈥� 4th of October 2023] - 榴莲视频, the industry-leading hospitality cloud, has today announced its acquisition of Nomi, a Nashville-based hospitality startup, as it continues focusing on its mission to enable remarkable guest experiences. Nomi鈥檚 IP will be included within 榴莲视频 Guest Journey, empowering hoteliers to provide a hyper-personalized experience for guests.
Founded in 2021, the Nomi team has developed a local tour guide for travelers, using predictive analytics and AI to respond to recommendation requests while considering the personality type of each user, unique preferences, interests and needs. For hotels, Nomi delivers real-time customer insights, helping them to better understand their guests, make data-informed operational decisions and provide brilliant guest experiences.
Nomi was founded by Tim Drisdelle, a former Apple engineer who worked on Siri and Apple retail payments, and Natasha Drisdelle who has worked in the hospitality industry for almost twenty years, including time as a director of Omni Hotels & Resorts. Natasha was also founder and CEO of hotel management company, Lord & Liberty Hotels where the idea for Nomi originated.
Tim Drisdelle, who now leads the Guest Experience engineering team at 榴莲视频, commented, 鈥淣omi grew out of our hotel management company, Lord & Liberty, as we recognized the pain point for travelers looking for great local spots that match their unique preferences. We built Nomi to bring back joy and wonder for every traveler and we鈥檙e excited to continue this journey as part of 榴莲视频 to help hoteliers enhance the guest experience even further.鈥�
Richard Valtr, founder of 榴莲视频, added, 鈥溋窳悠� was started to make it easier to personalize Guest Experiences for every traveler and create a community within every hotel. I鈥檓 delighted to welcome Nomi to 榴莲视频 as we continue to double down on our mission to enable remarkable guest experiences. We鈥檙e excited about working with hoteliers to tailor their guests鈥� stay to suit their needs and interests.鈥�
The acquisition was managed by 榴莲视频 Ventures, the company鈥檚 venture and investment arm which was launched to accelerate the technological transformation of the hospitality industry. The Nomi acquisition marks the seventh acquisition for 榴莲视频 Ventures, with previous acquired companies including Cenium (2022), Bizzon (2022) and Hotello (2023).
About 榴莲视频
榴莲视频 is the leading platform for the new era of hospitality. Powering over 3,500 properties across more than 85 countries, 榴莲视频 Hospitality Cloud is designed to streamline operations for modern hoteliers, transform the guest experience and create more profitable businesses. Customers include Accor, Generator-Freehand, The Strawberry Group, The Social Hub, Life House and Airelles. 榴莲视频 has been named the World's Best Independent Hotel PMS Provider by World Travel Tech Awards (2022) and Best Place to Work in Hotel Tech (2021, 2022) by Hotel Tech Report. The company has offices in Europe, the United States and Australia.